Deposit and Booking TermsTo book a room we take a £50 per room deposit, this is payable by cheque through the post or by credit card, if paying by credit card, payment can be made by phone on 019467 23288 or by using our secure booking system. If paying by email please be aware that we can not guarantee that your details will be totally secure.
Terms and conditionsAdvance Bookings will be conditionally held for 48 hours, on receipt of written details and a deposit of £50 per room the reservation will be secured. Confirmation of the deposit paid will usually be sent by email and the credit card slip presented upon arrival at Brook House. Deposits will be deducted from the final bill on departure.
Special events such as Christmas, New Year, functions, weddings and bookings for 6 days or more require a 50% deposit to secure the booking followed by full payment 30 days prior to the event.
Deposits are non-returnable, although in certain circumstances they may be carried over to a future booking. If a booking is cancelled and we are unable to re-let the accommodation we reserve the right to charge our standard bed and breakfast rate for all the nights booked.
We recommend guests to consider taking out holiday insurance to avoid unnecessary expense in the event of cancellation.